Hardware Warranty Policy
Our ST1 Soft Trifold Covers and HT3 Hard Trifold Covers' hardware are backed with a limited lifetime warranty. If the hardware on your cover are damaged or missing, please submit a claim on our website and we will be happy to send you your replacement pieces.
Covers Warranty Policy
Limited Warranty - Basic Coverage
Black Series Auto warrants the Black Series tonneau covers to be structurally free from defects in materials and workmanship when used normally for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser. Proof of purchase is required.
This Warranty does not apply: (a) to consumable parts, such as rubber seals and weather stripping, that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches and dents; (c) to damage caused by use with third part components or product; (d) to damage caused by accident, abuse, unreasonable use, neglect, misuse, fire, or other external cause; (e) to defects caused by normal wear and tear or otherwise due to the normal aging of the Black Series product; (f) to damage caused by improper service/installation/removal.
Black Series Auto reserves the right to determine whether a product needs to be repaired or replaced with either a new product or with a refurbished product of an equivalent or better functionality. No labor or service allowance is given or implied.
Obsolete or discontinued products that are defective and under warranty will be replaced with the same product, if available. Otherwise, it will be replaced with a product of equivalent or better functionality.
Please submit a warranty claim so we can help you and find the best solution for your issue!